Terms & Conditions

The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country.

Accordingly, those persons who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

By using the Services, you represent and warrant that:

• All registration information you submit will be true, accurate, current, and complete
• You will maintain the accuracy of such information and promptly update it as necessary
• You have the legal capacity and you agree to comply with these Legal Terms
• You are not a minor in the jurisdiction in which you reside
• You will not access the Services through automated or non-human means
• You will not use the Services for any illegal or unauthorized purpose
• Your use of the Services will not violate any applicable law or regulation

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Services.

You may be required to register to use the Services. You agree to keep your password confidential and will be responsible for all use of your account and password.

We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.

We accept the following forms of payment:

• Visa
• Mastercard
• American Express
• Discover
• PayPal

You agree to provide current, complete, and accurate purchase and account information for all purchases. All payments shall be in US dollars. We may change prices at any time.

We reserve the right to refuse any order placed through the Services and to correct any errors or mistakes in pricing, even if we have already requested or received payment.

You may not access or use the Services for any purpose other than that for which we make the Services available. As a user, you agree not to:

• Systematically retrieve data to create or compile a collection, database, or directory without written permission
• Trick, defraud, or mislead us and other users, especially to learn sensitive account information
• Circumvent, disable, or otherwise interfere with security-related features of the Services
• Disparage, tarnish, or otherwise harm us and/or the Services
• Use any information obtained from the Services to harass, abuse, or harm another person
• Make improper use of our support services or submit false reports of abuse or misconduct
• Use the Services in a manner inconsistent with any applicable laws or regulations
• Upload or transmit viruses, Trojan horses, or other material that interferes with the Services
• Engage in any automated use of the system, such as using scripts to send comments or messages
• Attempt to impersonate another user or person or use the username of another user
• Interfere with, disrupt, or create an undue burden on the Services or connected networks
• Attempt to bypass any measures designed to prevent or restrict access to the Services
• Copy or adapt the Services' software, including HTML, JavaScript, or other code
• Use the Services to compete with us or for any revenue-generating endeavor without authorization
• Sell or otherwise transfer your profile

The Services may invite you to chat, contribute to, or participate in blogs, message boards, online forums, and other functionality. Contributions may be viewable by other users and through third-party websites. When you create or make available any Contributions, you represent and warrant that:

• Your Contributions do not infringe the proprietary rights of any third party
• You are the creator or have the necessary licenses, rights, and permissions to use and authorize use of your Contributions
• Your Contributions are not false, inaccurate, or misleading
• Your Contributions are not unsolicited advertising, spam, or other forms of solicitation
• Your Contributions do not violate any applicable law, regulation, or rule
• Your Contributions do not violate the privacy or publicity rights of any third party
• Your Contributions do not include offensive comments connected to race, national origin, gender, or other protected characteristics

By posting your Contributions to any part of the Services, you automatically grant to us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide right and license to host, use, copy, reproduce, disclose, sell, resell, publish, broadcast, retitle, archive, store, publicly perform, publicly display, reformat, translate, transmit, excerpt, and distribute such Contributions for any purpose, commercial or otherwise.

We do not assert any ownership over your Contributions. You retain full ownership of all of your Contributions and any intellectual property rights associated with them. We have the right, in our sole discretion, to edit, redact, re-categorize, or delete any Contributions at any time without notice.

As part of the functionality of the Services, you may link your account with online accounts you have with third-party service providers ("Third-Party Accounts") by providing your Third-Party Account login information through the Services or allowing us to access your Third-Party Account.

You represent and warrant that you are entitled to disclose your Third-Party Account login information to us without breach of any terms governing your use of those accounts. By granting us access, you understand we may access, make available, and store content you have provided to those accounts.

You can deactivate the connection between the Services and your Third-Party Accounts at any time through your account settings or by contacting us.

The Services may contain links to other websites ("Third-Party Websites") as well as articles, photographs, text, graphics, and other content originating from third parties ("Third-Party Content"). Such Third-Party Websites and Content are not investigated, monitored, or checked for accuracy or completeness by us.

Inclusion of, linking to, or permitting the use or installation of any Third-Party Websites or Content does not imply approval or endorsement by us. If you decide to access Third-Party Websites, you do so at your own risk and you should be aware these Legal Terms no longer govern.

We reserve the right, but not the obligation, to:

• Monitor the Services for violations of these Legal Terms
• Take appropriate legal action against anyone who violates the law or these Legal Terms
• Refuse, restrict access to, limit the availability of, or disable any of your Contributions
• Remove from the Services or otherwise disable files and content that are excessive in size or burdensome to our systems
• Otherwise manage the Services to protect our rights and property

We care about data privacy and security. Please review our Privacy Policy: reviewharvest.com/privacy-policy. By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Legal Terms.

Please be advised the Services are hosted in the United States. If you access the Services from any other region with laws governing personal data collection that differ from applicable laws in the United States, through your continued use of the Services, you are transferring your data to the United States and you expressly consent to have your data transferred to and processed in the United States.

We respect the intellectual property rights of others. If you believe that any material available on or through the Services infringes upon any copyright you own or control, please immediately notify us using the contact information provided below (a "Notification").

These Legal Terms shall remain in full force and effect while you use the Services. WITHOUT LIMITING ANY OTHER PROVISION OF THESE LEGAL TERMS, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SERVICES TO ANY PERSON FOR ANY REASON.

If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party. We reserve the right to take appropriate legal action, including pursuing civil, criminal, and injunctive redress.

We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services.

We cannot guarantee the Services will be available at all times. We may experience hardware, software, or other problems resulting in interruptions, delays, or errors. Nothing in these Legal Terms will be construed to obligate us to maintain and support the Services or to supply any corrections, updates, or releases.

These Legal Terms and your use of the Services are governed by and construed in accordance with the laws of the State of Florida applicable to agreements made and to be entirely performed within the State of Florida, without regard to its conflict of law principles.

There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice.

We will assume no liability or responsibility for any errors, mistakes, or inaccuracies of content, personal injury or property damage resulting from your use of the Services, any unauthorized access to our servers, any interruption or cessation of transmission, or any bugs, viruses, or Trojan horses transmitted to or through the Services.

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys' fees and expenses, made by any third party due to or arising out of:

• Your Contributions
• Use of the Services
• Breach of these Legal Terms
• Any breach of your representations and warranties
• Your violation of the rights of a third party, including intellectual property rights
• Any overt harmful act toward any other user of the Services

We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services.

You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption.

Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communication be in writing.

If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916) 445-1254.

These Legal Terms and any policies or operating rules posted by us on the Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver of such right or provision.

We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control.

There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Legal Terms or use of the Services.

• Review Harvest LLC — The provider of the review request and reputation solicitation services described in this agreement.
• Client — The business, organization, or individual that has contracted with Review Harvest to use the Services to request reviews from its own customers.
• End Customer — An individual or entity who is a customer of the Client whose contact information is provided to Review Harvest for the purpose of sending review requests.
• Services — The review request services and related features provided by Review Harvest LLC under these Terms.
• Google Business Profile — The Google service for managing online business listings and reviews (previously known as Google My Business).
• CRM — A third-party Customer Relationship Management system used by the Client to manage customer information, which may be integrated with the Services.
• Applicable Laws — All laws, statutes, regulations, and rules applicable to the Client, Review Harvest, and the handling of End Customer data and communications, including GDPR, CCPA, CASL, CAN-SPAM Act, and TCPA.

By using the Services, the Client acknowledges and authorizes Review Harvest LLC to send SMS messages, emails, and other electronic communications to End Customers on the Client's behalf.

Review Harvest securely stores Client account data and related information for as long as reasonably necessary to provide services, comply with legal obligations, or maintain legitimate business interests.

You represent and warrant that you will only upload or provide to Review Harvest contact information of individuals who have given their explicit prior consent to receive communications through the Review Harvest service.

You agree to defend, indemnify, and hold harmless Review Harvest, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, actions, liabilities, losses, damages, judgments, fines, penalties, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

• Lack of Consent — Uploading contact data without first obtaining all necessary explicit consents
• Unauthorized Data Sharing — Transmitting contact information of individuals who have not provided required consent
• Opt-Out Violations — Sending messages to individuals who have opted out or withdrawn consent
• Legal Compliance Breaches — Any allegation that communications sent via the service violate applicable laws including TCPA, CAN-SPAM, or similar regulations

Review Harvest may offer referral rewards or promotional incentives from time to time. The following terms apply:

• Referral rewards are only issued when both the referring client and the referred business become active paying subscribers in good standing at the time the reward is issued
• Referral rewards are not available for trial, inactive, paused, or accounts with overdue balances
• Self-referrals are not permitted
• Businesses operating under the same ownership, brand, franchise system, or parent company are not eligible to refer one another
• Review Harvest reserves the right to deny, revoke, or reverse any referral reward if determined to be fraudulent, abusive, or in violation of these Terms
• Review Harvest may modify, suspend, or terminate the referral program at any time without prior notice

In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us: